Yes. To receive our products outside India, please contact us by call or Whatsapp on +91 8086744725 or +91 8848227269. Shipping charges will be calculated depending on the weight of the package and location. The shipping charges will be calculated once the final order is confirmed.

Domestic shipments: 2 – 7 days
International shipments: 4 – 22 days
 

Credit cards, debit cards, Net banking, UPI (Google Pay, Phone Pe, Paytm) and Cash on Delivery.

Yes, buying online from Deepa World is safe. As a family-run business  operating out of Thekkady, Kerala for over 25 years and having an experience in spice trade for over 100 years, we understand customer needs. We provide tracking details as soon as your order is dispatched, and our team is always available to assist you. In case of any issues like damaged or lost goods during transit, we offer a reliable refund or exchange policy, ensuring a smooth and secure shopping experience.

You can place an order by adding your required items to your cart and checking out the same, followed by choosing the payment option and completing the order. You will receive a confirmation e-mail once the order is placed successfully.
Even though it is not mandatory to create a login profile, it is recommended that you create a login ID beforehand or during the checkout process while you enter the billing information, as this will help you to track the status of your order and delivery.  

If you change your mind before you have received your order, you can cancel at any time before the order has been dispatched from our warehouse. Please refer to our refund policy for the same. 
If you wish to cancel an order that has already been dispatched, please refer to our return policy.
Changes to the order can be made any time prior to dispatch by calling us at +91 8086744725 or +91 8848227269.

Even though it is not mandatory to create a login profile, it is recommended that you create a login ID beforehand or during the checkout process while you enter the billing information, as this will help you to track the status of your order and delivery.  

Upon dispatch, you will receive a tracking ID along with the details of the shipping partner. You can track the latest updates made available by the shipping provider on their website.

Products that have been opened or used cannot be returned, except in cases of damaged product delivery (leakage / broken) due to transit. In such cases, a refund / exchange can be initiated after a thorough verification.
In case of return due to any other reason other than damaged goods, the request for return must be placed within 24 hours of order delivery. Please note the following conditions for return of products: 
•The items must be in their original packing, unused and in resalable condition. 
•Return shipping charges will have to be paid by the customer and they will be required to arrange their own shipping. 
•The customer is responsible for the cost and risk of returning the goods to us.
Please refer to our Return Policy for more details.